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EN
Troubleshooting
If your MissionTM RTKn does not work correctly, follow the trouble shooting guide below. If the fault persists,
contact your dealer.
Symptom Cause Solution
The LED light on the charging
base does not turn on. There is no power.
Check the charging base is connected
properly to the charger and the charger
is connected to a suitable power supply.
MissionTM RTKn cannot
correctly dock with the
charging base.
The magnetic strip is placed in
the wrong direction.
Check if the magnetic strip is placed
in the wrong direction. When correctly
placed, the green stripe of the magnetic
strip is facing away from the charging
base.
Machine runs out of power
but does not return to
charging base.
No virtual charging base is
mapped.
Rebuild the map and add the virtual
charging base.
The length of the magnetic strip
is less than 2.5 m.
The length of the magnetic strip should
be guaranteed to be greater than 2.5 m.
When MissionTM RTKn is going
downhill, it overruns the
boundary line.
The angle of the border line is
very sharp.
Try to avoid layout scenarios with sharp
angles.
After MissionTM RTKn is
turned on, the start button is
pressed, but MissionTM RTKn
does not work.
MissionTM RTKn is outside the
working area.
Move MissionTM RTKn inside the working
area.
Poor positioning signal
Find an open place, wait for the
positioning signal light to turn green, and
then press start button.
MissionTM RTKn does not give
an alarm when it is outside
the Geo fence.
The software of MissionTM RTKn
itself is not the latest.
Update the software of the MissionTM
RTKn.
MissionTM RTKn is powered off. Turn MissionTM RTKn on.
MissionTM RTKn is parked in
the middle of the obstacle.
The obstacles around MissionTM
RTKn are relatively small, and
MissionTM RTKn fails to get out
of trouble.
Set the area where MissionTM RTKn is
easily trapped as No-Go.
The sensor of MissionTM RTKn is
abnormal
Detect MissionTM RTKn's diagnostic
page on the APP and check the sensor
status.
Unable to read log The format of U-disk is not
FAT32.Convert the format of U-disk to FAT32.
MissionTM RTKn is parked
around the wall and
cannot be started, and the
positioning light is always on
red.
MissionTM RTKn works in the
shaded area for too long,
triggering the safety protection. Try to avoid letting MissionTM RTKn mow
in areas with too much shade.
There are too many walls or
trees in the area, blocking the
positioning signal.
Environmental protection
Waste electrical products should not be disposed of with household waste. Please recycle where facilities
exist. Check with your Local Authority or retailer for recycling advice.
17


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