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EN
SERVICE AND MAINTENANCE OF THE FIREPLACE INSERT
All repairs must be entrusted to a certied installer and use spare parts of the cartridge manufacturer.
It is unacceptable to make any changes to the design, installation rules, use, without the written
consent of the manufacturer. Any maintenance may be performed only when the replace insert
is in a cooled state, using protective gloves. The replace insert, ue, connector and chimney sho-
uld be cleaned regularly. If the replace stove is not in use for a long period of time, the chimney
should be inspected, as it may have become clogged. Periodic or scheduled maintenance of the
insert includes:
- removal of ashes, cleaning of the windshield, cleaning of the ue;
- periodically clean the rebox of the insert (the frequency of this activity depends on the type and
moisture content of the wood used);
- for regular operation of the insert, the seal in the door should be replaced before or after each heating
season;
- use a poker, scraper, brush to clean cast iron elements;
- clean the glass pane(s) using a product designed for this purpose (do not use it to clean other ele-
ments of the insert). Do not apply glass cleaning liquid directly to the replace glass, only to the
paper or cloth. Dripping liquid may cause corrosion of the cartridge’s steel elements and loss of
shock-absorbing properties of the seals. Do not use abrasive preparations for cleaning, as this will
scratch the glass. Very important - when cleaning the glass, properly protect the painted parts and
make sure that the liquid does not drip on the gasket, as this can lead to rapid wear or baking, which
may eventually result in a cracked glass. The gradual deposition of soot on the glass is a natural phe-
nomenon, so the glass should be cleaned every 7-11 hours to prevent permanent soiling. In repla-
ces with upward-facing doors, to be able to clean the glass, release the catches as shown in Fig. 4 -5;
- chimney ue cleaning must be carried out by a chimney sweep and documented in the insert’s certi-
cate (clean the ue 3 times a year).
- clean the steel parts of the insert only dry
SPARE PARTS
Kratki.pl Marek Bal company ensures the supply of spare parts throughout the life of the device. For
this purpose, please contact our sales department or the nearest sales point.
WARRANTY CONDITIONS
The use of the replace stove, the method of connection to the chimney, and the conditions of ope-
ration must be in accordance with these operating instructions. It is forbidden to modify or make any
changes to the construction of the replace stove. The manufacturer provides a 5-year warranty from
the date of purchase of the replace stove for its ecient operation. The purchaser of the replace
stove must read the replace stove user manual and these warranty conditions, which must be conr-
med by an entry in the warranty card at the time of purchase. In the event of a complaint, the user of
the replace stove is required to submit a completed warranty card and proof of purchase. Complaints
can be submitted via the form on the website under the „knowledge and assistance” tab or by email
to reklamacje@kratki.com. Submission of the mentioned documentation is necessary to process any
claims. Claims will be processed within 45 days from the date of submission. Any alterations, modi-
cations and structural changes to the cartridge will immediately void the manufacturer’s warranty.
In the event of non-conformity of the sold thing with the contract, the Buyer shall have legal remedies
by law on the part and at the expense of the seller. The warranty does not aect the said remedies.
The warranty covers:
- ecient functioning of the replace;
- cast iron components;
- movable elements of control mechanisms;
19


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