Manual Kratki Arke (page 20 of 136) (English, German, French, Italian, Polish, Portuguese, Swedish, Spanish)

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- TERMOTEC ceramic moldings for a period of 2 years from the time of purchase (slight cracks, chip-

ping and spidering are not grounds for replacing the elements, as it is a natural material that is

subject to gradual wear)

- grate and seals for a period of 1 year from the date of purchase of the cartridge;

- complaints reported on the smell within 6 months from the installation of the cartridge (documen-

ted by an entry in the warranty card).

The warranty does not cover:

- Heat-resistant ceramics (glass, resistant to temperatures up to 600°C). Applies to any damage inclu-

ding soot staining or scorching caused by the use of prohibited fuels, discoloration, tarnishing and

other changes caused by heat overload;

- all defects resulting from non-compliance with the provisions of the instructions for use, especially

regarding the fuel and relighters used;

- any defects arising during transport from the distributor to the Buyer;

- any defects arising during installation, installation and commissioning of the replace stove;

- complaints related to an incorrectly selected product (installation of an appliance with too little or

too much power in relation to demand);

- damages resulting from thermal overloading of the replace insert (related to non-compliance with

the provisions of the instruction manual).

The warranty is extended by the period from the date of the complaint, until the date of notication to

the purchaser of the execution of the repair. This time will be conrmed in the warranty card.

Any damage caused by improper handling, storage, incompetent maintenance, inconsistent with the

conditions specied in the instructions for use and operation, and due to other causes, not attributable

to the manufacturer, will void the warranty, if the damage contributed to changes in the quality of the

cartridge. It is forbidden to burn wet wood. During warming up and cooling down, expansion occurs

and the cartridge may make crackling sounds - this is a natural phenomenon and does not constitute

grounds for complaint.

Note

In all inserts of our production it is forbidden to use coal as fuel. Burning coal in any case involves the

loss of warranty for the replace. The customer reporting a defect under warranty is always required

to sign a declaration that he has not used coal or other prohibited fuels for burning in our inserts. If

the use of the above-mentioned fuels is suspected, the replace will be subjected to an expert ana-

lysis of the presence of prohibited substances. If the analysis reveals their use, the customer loses all

warranty rights and is obliged to cover all costs associated with the complaint (including the cost of

the expertise).

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Kratki Arke Manual

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