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Gaan de lampjes Power, DSLen Internetna deze controle stappen niet branden, zet dan het
modem geheel terug naar de fabrieksinstellingen. Dat doe je als volgt:
Neem een paperclip of ander puntig voorwerp.
Steek deze in het gaatje reset’ aan de achterkant van het modem.
Houd de paperclip enkele seconden vast en laat los wanneer het ‘Power
lampje rood gaat branden.
Het modem start nu opnieuw op en zal vanaf dit moment nog eens de gegevens in jouw KPN
Experia Box laden. Laat daarom de KPN Experia Box 0 minuten aanstaan en onderbreek de
procedure niet. Wanneer de de lampjes Power, DSLen Internetna deze reset nog niet bran-
den, neem dan contact op met de KPN KlantenService.
Laat de KPN Experia Box dag en nacht aanstaan
Dit is nodig om probleemloos te kunnen internetten. Van tijd tot tijd wordt er automatisch
onderhoud gepleegd op de KPN Experia Box. Na een tijdelijke stroomonderbreking meldt de
KPN Experia Box zich automatisch weer aan op het netwerk. Eventueel achterstallig onderhoud
wordt dan alsnog automatisch uitgevoerd.
Ga nu verder met stap 3 op de kaart.
Stap 2
16


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