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1096| Appendix
63 Troubleshooting
In case of problems, please check the following list to find a solution.
Problem Solution
General problems
Power does not turn on Make sure that (1) the power cable is plugged into the outlet,
(2) the cable is plugged into the connector on the back of the
instrument, (3) and is not damaged, (4) there are no problems
with the mains.
Is the POWER indicator turned on?
If the power still does not turn on, contact your dealer or the
nearest KORG Service Center.
Power does not turn off Press the POWER button again and keep it pressed for a few
seconds. At the end, the button’s indicator will turn off, and the
instrument will be set to standby.
No sound Is the VOLUME knob set to a position other than ‘0’?
Is a jack inserted into the HEADPHONES connector? Unplug it.
Check the connections to your amp or mixer.
Make sure that all the components of the amplifying system
are turned on.
Is the Local parameter set to off? Turn it on.
Is the Attack parameter value of the selected Sound too high?
Set it to a lower value, to let the sound start faster. Is the
Volume parameter too low? Set it to a higher value.
Lowest note are not played When the SPLIT indicator is turned on, the keyboard is divided
into a Lower part (lower notes, below the split point) and an
Upper part (higher notes, above the split point). Is the Lower
part muted? Unmute it.
Wrong sounds Do the User banks contain modified data? Load the appropri-
ate data for the Song or the Style you wish to play.
Has one of the User Drum Kits been replaced? Load the ap-
propriate Drum Kits.
Have the Styles or Keyboard Sets been replaced? Load the ap-
propriate data.
Sound does not stop Keep the SHIFT button pressed, and press the START/STOP
button to send a Panic message, and turn all notes off.
Make sure that the Damper pedal calibration is correctly set.
1110


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  • Hi there the sound quality of the out line behind the keyboard sounds not clear i am forced to conect a cord from the headphone Jack to a mixer and to the mixer i conect to 2 cables to 2 speakers ,how do i restore the quality of sound to the out lines. Submitted on 19-2-2020 at 05:05

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