Manual Korg Kross 2 (page 139 of 152) (English)

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Troubleshooting Basic operation (screen and functions)

133

Basic operation (screen and

functions)

Can’t change modes or pages

□ Could the sequencer be recording, playing, paused, or in

the record-ready state?

□ Could the function dialog box be displayed? You can’t

change modes while a function dialog box such as

WRITE PROGRAM is open.

Can’t turn on the LAYER/SPLIT button

□ Is Program mode selected? These functions can’t be used

outside of Program mode.

In Combination, or Sequencer mode, you can’t edit the

value of Timbre/Track parameters such as MIDI Channel or

Status

□ Some parameters can’t be edited while notes are playing,

either locally or from MIDI. If the damper pedal is held

down, or if its calibration is incorrect, notes may be

sustaining even if they aren’t audible.

• Are you using a damper pedal with a polarity that does

not match the Damper Polarity setting (G-INPUT/

CTRL> FOOT page)? → p.23

• In some cases, this problem can be solved be executing

the Half Damper Calibration function (GLOBAL>

BASIC page). → PG p.177

Audio output

No sound

□ Are connections made correctly to your amp, mixer, or

headphones? → p.21

□ Is the connected amp or mixer powered-on, and is its

volume raised?

□ Is Local Control turned on?

• In G-MIDI> BASIC, check the Local Control On check

box. → p.117

□ Could the VOLUME knob be turned all the way to the

left? → p.2

□ Is the Master Volume assigned to Foot Pedal, and is that

pedal volume lowered? → p.24

□ Could the program be muted? → p.32

□ If a specific timbre does not sound in Combination mode,

is the Sound setting set to Play? → p.48

Are all of the Solo settings turned off? → p.48

□ If a specific track does not sound in Sequencer mode, is

the Sound setting set to Play? Are all of the Sound

settings turned off? → p.57

□ Make sure that the Status is INT or BTH. → p.51, 59

□ Are the Key Zone and Velocity Zone set so that sound

will be produced when you play? → PG p.8, 79, 118

□ Are the Oscillator, Drum Track, Timbre, or Track levels

lowered in the control surface mixer? → p.32, 48, 57

□ Could the total polyphony be exceeding the maximum

polyphony of 120 voices? → p.36

Notes do not stop

□ Is Hold (P-BASIC> NOTE-ON page) turned off?

→ PG p.9

□ In G-INPUT/CTRL> FOOT, make sure that Damper

Polarity or Foot SW Polarity is set correctly. → p.23

□ If the DRUM TRACK or ARP buttons are turned on, try

turning them off.

Notes are sounded in duplicate

□ Is Local Control turned Off?

• Clear the Local Control On checkbox

(G-MIDI> BASIC). → p.117

Noise or oscillation is heard

□ When you’re applying an effect to an external audio input

signal from the MIC IN jack or LINE in jack, unwanted

oscillation (feedback) may occur depending on the type

of effect or the parameter settings. If this occurs, adjust

the external audio signal’s input level, output level, or

effect parameters. Take care especially when using high-

gain effects.

□ When using the MIDI/Tempo Sync function to control

the delay time of an effect, noise may occur in the delay

sound. This noise is due to discontinuities in the delay

sound, and is not a malfunction.

□ Some effects, such as S19: St. Analog Record, generate

noise intentionally. It is also possible to create oscillation

using a filter with resonance. These are not malfunctions.

□ Note that if you use the following effects with the routing

described below, a feedback loop will be created,

possibly producing a loud noise. Please use caution.

If the signal from an oscillator or timbre/track output, or

the signal after an insert effect, is sent to the FX Control

bus and that signal is output directly, with this output sent

to the FX Control bus, a loud noise may be output. (It is

also possible that a DC component will be output at the

maximum level, producing silence.)

• When using the S03: Stereo Limiter or S06: Stereo Gate,

and the Env Src (Envelope Source) of these effects is set

as either FX Control 1 or FX Control 2, and Trigger

Monitor is On.

• When using D09: Vocoder, with the Mod. Src

(Modulator Source) set to FX Control 1 or FX Control 2,

and the Mod. Hi Mix (Modulator High Mix) set to other

than 0.

Can’t play chords

□ Could the program’s Voice Assign Mode be set to Mono?

→ p.36

Pitch is incorrect

• In the GLOBAL> BASIC page, are the Master Tune

and Key Transpose settings correct? → p.115

• In the P-PITCH> BASIC page, is the Pitch Slope set to

+1.0? → PG p.15

• In the combination or song, are the Transpose and

Detune settings of each timbre/track set appropriately?

→ p.52 and PG p.117

• In the timbre/track settings of each program,

combination, or song, could you have selected a non-

standard scale type other than Equal Temperament?

→ p.52 and PG p.10, 78, 118

During last night's gig, my Kross 2 started changing "Favorites" - one after the other - switching through the banks and sounds, while I was playing. What could cause that. It didn't do it all the time, just every now and then at random. Submitted on 4-9-2022 at 00:59
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