Manual Konig Electronic HAV-TT20USB (page 29 of 31) (English)

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2. A window will pop up below after clicking Export. The default file format is MP3, but you can select

another format. All you need to do is click on the arrow located to the right of MP3 Files.

Troubleshooting Guide

If you have any problems with the unit, please look through the items below and see if you can solve the

problem yourself before calling your dealer.

NO SOUND:

 • Ifyouarenotgettinganysoundintothesoftwareapplication,gobacktoPreferencesasshown

above and make sure you have selected the USB input for the recording device.

 • PowerCycle:CloseAudacity,turnofftheturntableandunplugtheUSBCable.ThenplugintheUSB

Cable, turn on the turntable and re-open Audacity.

 • Ifyoucannothearanyaudiowhenyouplaytherecord,pleaseclickonthemicrophonedrop-down

arrow and select Monitor Input. This will enable you to hear the audio from the turntable, even if you

have not record-enabled the Audacity application.

 • Ifyoucannotseethemicrophoneslider,pleasegotothePreferencesmenuinAudacity,clickonthe

Interface tab and make sure that the Enable Mixer Toolbar and Enable Meter Toolbar options are

checked. If they are not, please check them and then press OK.

 • Checkthemicrophoneslidertomakesurethatitisatfullvolume.Moveitallthewaytotheright

as shown below. If you cannot see the microphone slider, please go to the Preferences menu in

Audacity, click on the Interface tab and make sure that the Enable Mixer Toolbar and Enable Meter

Toolbar options are checked. If they are not, please check them and then press OK.

POORSOUNDQuality:

 • Checkyourstylusconnectiontomakesureitissecuredtothetonearm.Thestylusmustbe

connected to the tonearm when using the turntable.

 • MakesurethatyourRCAplugsarepluggedintoasourceornottouchingbaremetal.Ifyouare

experiencing noise through the USB, you may have interference from the RCA plugs. Ensure the

USB cable is not touching or near any other cables.

 • Ifyouexperienceanyunusualsoundscomingfromtherecording,tryclosingallapplications.Then

restart the computer and only run Audacity while recording.

 • Makesurethatyouhaveproperlyinstalledandcalibratedtheturntabletonearm.

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Konig Electronic HAV-TT20USB Manual

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