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Status, Error, and Service Messages252
Service Messages
These messages indicate a more serious fault that can only be corrected by a
customer service engineer. If one of these messages appears, turn the
machine off, then turn it on again. If the problem persists, contact your local
vendor or authorized service provider.
When the message “NO SUITABLE PAPER / LOAD
PAPER (xxx)” appears
1 With the message displayed, press the Copy key, Scan key or Fax key.
2 Load suitable paper into the paper tray.
3 Select PAPER SETUP in the UTILITY menu, and then change the paper
size setting for the tray loaded with the paper.
4 Press the Back key twice, or press the Stop/Reset key once.
If the machine is in Scan mode or Fax mode, printing begins.
5 In Copy mode, press the * key.
Printing begins.
This service message... means... Do this...
MACHINE TROUBLE
SERVICE CALL (xxxx)
An error has been
detected with the item
indicated “xxxx” in
the service message.
Reboot the machine.
This often clears the
service message,
and machine opera-
tion can resume.
If the problem per-
sists, contact Techni-
cal Support.
264


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