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Solving Other Problems234
Some parts
of the image
are lost with
2in1 (4in1)
copying.
When printing enve-
lopes, the zoom ratio
was specified, and
then 2in1 (4in1) copy-
ing was set.
With 2in1 (4in1) copying, the zoom
ratio is automatically adjusted. For 2in1
(4in1) copying on media with a narrow
printing area, such as envelopes, set
2in1 (4in1) copying, and then adjust
the zoom ratio, if necessary.
Machine
resets or
turns off fre-
quently.
The power cord is not
correctly plugged into
the outlet.
Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
A system error
occurred.
Contact Technical Support with the
error information.
You are
experienc-
ing duplex
problems.
Media or settings are
not correct.
Make sure that you are using correct
media.
See “Specifications” on page 68.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, letterhead, glossy media, or
transparencies.
Make sure that you have not mixed
media types in the tray.
In the printer driver (Layout/Dou-
ble-Sided), choose “Short Edge Bind-
ing” (flipped as on a clipboard) or
“Long Edge Binding” (flipped as in a
loose-leaf notebook).
Set duplex (Double-Sided) copying.
For details on setting duplex (Dou-
ble-Sided) copying, refer to “Setting
Duplex (Double-Sided) Copying” on
page 119.
For N-up on duplexed pages, choose
Collate only in the printer driver’s Basic
Tab. Do not set collation in the applica-
tion.
Symptom Cause Solution
246


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