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Solving Other Problems9-28
You are
experienc-
ing duplex
(double-
sided) prob-
lems.
Media or settings are
not correct.
Make sure that you are using correct
media.
See “Media Specifications” on
page 6-2.
Do not duplex (double-sided) enve-
lopes, labels, letterhead, postcards,
glossy or single side only paper.
Make sure that you have not mixed
media types in Tray 1 or 2.
Make sure that your document has
more than one page.
In the Windows printer driver (Layout/
Print Type), choose “Double-Sided.”
For N-up on duplexed pages, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Both the driver and
the application have
been set for collation.
For N-up on multiple copies, choose
Collate only in the Windows driver’s
Basic Tab. Do not set collation in the
application.
You hear
unusual
noises.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
The
web-based
utility cannot
be accessed.
The PageScope Web
Connection Adminis-
trator’s password is
incorrect.
The PageScope Web Connection
Administrator password has a 0-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation
CD/DVD.
Symptom Cause Solution
233


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