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Voici quelques problèmes pouvant survenir à la connexion et l’utilisation du Konftel
50.
CONNEXION
Centrale téléphonique via switchbox
1. Le Konftel 50 est-il correctement connecté? Voir les instructions de connexion.
2. Des câbles d’extension ont-ils été ajoutés au système? Les retirer et refaire les
connexions pour vérifier si le système fonctionne.
3. Vérifier la position du sélecteur au bas de la switchbox. Sélectionner la position
I
ou II selon le système de téléphone auquel le Konftel 50 est connecté.
Fabricant Type de central Position du sélecteur
ERICSSON MD110 I
BUSINESS PHONE I
NORTEL MERIDIAN 1 I
COSMOS I
PHILIPS SOPHO II
ERGOLINE I
ALCATEL 4200 I
4400 I
SIEMENS HIPATH I
HICOM I
Pour d’autres types de central, commencer par sélectionner la position I puis la
position II.
Ordinateurs
Si la sonnerie d’un appel entrant sentend dans le casque ou le haut-parleur intégré
de l’ordinateur, mais pas via le Konftel 50, vérifier si le logiciel et la carte son
prennent en charge le duplex intégral.
PISTAGE DES PANNES
16


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