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14 www.kodak.com/go/support
Troubleshooting
Status Solution
Camera will not turn on. Ensure batteries are correctly inserted.
Charge the batteries.
If camera still does not turn on, visit
www.kodak.com/go/Zx1support and click Step-by-Step
Solutions & Repair.
Videos do not play on a TV. Ensure an HDMI or AV cable is properly connected directly to
the TV input(s).
Ensure TV menu settings are correct for an HDMI or AV
connection.
Camera will not work with
optional remote control.
Ensure batteries are correctly inserted in the remote control.
Ensure batteries are correctly inserted in the camera.
Ensure the camera infrared receiver (above the lens) and the
remote control have an unobstructed path.
Images are blurry. Ensure lens is clean of fingerprints.
Ensure subject is at least 70 cm (27 in.) from camera lens.
Videos are jumpy, not
stable.
Use a tripod or mini tripod to steady the camera.
Questions or problems
with ARCSOFT Software.
Visit www.arcsoft.com/support.
Questions or problems
with other third party
software.
Visit support sites for those applications.
urg_00974.book Page 14 Monday, December 8, 2008 7:19 AM
20


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