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42 www.kodak.com/go/support
Troubleshooting
Transfer/communication problems
Nothing
happens when
you try to print
from a
Bluetooth
technology
enabled device
The internal Bluetooth radio is off. Press the Bluetooth button, then try
again.
Move within range of the Bluetooth radio signal (30 ft, or 10 m).
The device does not find the printer. On the device, turn wireless
technology on, then repeat the discovery process.
The device does not use an OPP or FTP profile.
If... Try one or more of the following
Nothing happens
when you try to
transfer pictures to
the computer
Press the Transfer button, , on the photo printer.
Check the power and USB connections from the photo printer to the
computer (page 19).
Check USB connections between the photo printer and the USB
device.
Close unnecessary software applications, and minimize remaining
application windows. Follow any messages on the screen that may
have been hidden by other windows.
Disconnect then reconnect the USB cable from the photo printer to
the computer (page 19).
Make sure Kodak EasyShare software is installed (page 17). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
Uninstall, then reinstall Kodak EasyShare software (page 17).
Make sure your computer meets the minimum system requirements.
Upgrade your system if necessary.
If... Try the following
48


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