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Troubleshooting
www.kodak.com/go/support
39
Print is too light
IMPORTANT:
Use only Kodak color cartridge & photo paper kits for
your photo printer. Do not use inkjet paper.
Make sure the paper is loaded with the Kodak logo facing down. Reload
if necessary (page 5).
Try re-taking the picture with the flash off. See your camera user’s guide
for details.
Adjust the exposure compensation on your camera, and try re-taking the
picture. See your camera user’s guide for details.
Edit the picture using Kodak EasyShare software on your computer. See
the EasyShare software Help for details.
Print is too dark
or is discolored
Try re-taking the picture with the flash on, or move within the flash range
of the camera. See your camera user’s guide for details.
Adjust the exposure compensation on your camera, and try re-taking the
picture. See your camera user’s guide for details.
Edit the picture using Kodak EasyShare software on your computer. See
the EasyShare software Help for details.
Make sure the photo printer is not placed in direct sunlight or is not
operating in a high-temperature environment.
Make sure the cooling vents are not blocked or dirty (page 1).
Pictures are
cropped
Change the picture quality setting (or resolution) on your digital camera
to 3:2. See your camera user’s guide for details.
Adjust cropped pictures using Kodak EasyShare software on your
computer.
If you are printing from an application on your computer, select the
proper paper size in print options.
NOTE: Cropping may vary depending on the selected picture size (page 12).
A selected
picture does not
print.
The image file may be corrupt. Review the picture on the camera or
computer and delete if necessary.
The image file may not be JPEG format. The photo printer can only print
JPEG files in standalone mode. Connect to a computer (page 19) and use
EasyShare software to print BMP and TIFF formats.
If... Try the following
45


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