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24 www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
Check the power connections (page 2).
Remove the paper tray, check that paper is properly loaded, and re-install
(page 6).
If the Paper light glows steady, load paper (page 5).
Make sure the color cartridge is properly installed (page 3). If the Color
cartridge light glows steady, install a new cartridge.
Nothing
happens when
you try to print
(from PictBridge
compatible
device)
Check the USB connections from the PictBridge compatible device to the
photo printer (page 8).
Re-establish the connection: disconnect, then reconnect the USB cable
from the PictBridge compatible device to the photo printer.
Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
Nothing
happens when
you try to print
(from computer)
Check the USB connections from the photo printer to the computer
(page 13).
Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
Close unnecessary software applications. Disconnect then reconnect the
USB cable from the photo printer to the computer (page 13).
Make sure Kodak EasyShare software is installed (page 10). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
Uninstall, then reinstall Kodak EasyShare software (page 10).
Make sure your computer meets the minimum system requirements
(page 10). Upgrade your system if necessary.
If... Try the following
30


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