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www.kodak.com/go/aiosupport 12
KODAK ESP Office 6100 Series All-in-One Printer
Ink cartridge
Check that KODAK Ink Cartridge(s) are installed. Do not use
no
n-Kodak brand or refilled ink cartridges.
Remove, then install the cartridges again. Make sure the cartridges
click into
place.
Paper jam
Check for paper behind the duplexer in the rear-access cleanout area.
Remove the duplexer and gently remove any paper from inside the
print
er.
Make sure the paper in the tray is free of tears or creases.
Make sure you do not overload the paper tray.
For more information, go to ww
w.kodak.com/go/itg. Select All-in-one
printer, then Paper jam.
Cannot send or receive
a f
ax
Make sure that the wall phone line is plugged into the Line in po
rt.
Verify that the wall jack works by plugging in a phone and checking for
a dial tone.
Verify that Regions is set to
the correct country code.
–Press Home.
–Press or to select P
rinter Settings, then press OK.
–Press to select Co
untry/Region, then press OK.
–Press or to select your country, then press OK.
If you are connected to a DSL phone line, make sure you have a DSL
filter c
onnected to the phone jack.
For more information, go to ww
w.kodak.com/go/itg. Select All-in-one
printer, then Cannot use a feature on my printer, then Fax.
Error codes/messages
•Go to www.kodak.com/go/esp6150support, then type your error code
or message.
Problem Possible Solutions
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