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www.kodak.com/go/support 47
6 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting & Repairs.
Camera problems
If Try one or more of the following
Camera does not
turn on.
Install new batteries (see page 1).
Charge rechargeable batteries.
Camera does not
turn off.
Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/z8612support and select
Interactive Troubleshooting & Repairs.
Flash is not open.
If the camera is on but the flash is closed, move the On/Off button to
On again. After your turn off the camera, close the flash.
Pictures remaining
number does not
decrease after
taking a picture.
The camera is operating normally. Continue taking pictures.
Stored pictures are
corrupted.
Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.
Transfer the pictures to the computer (see page 43), then format the
card or internal memory (see page 34).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
Check the image storage location setting (see page 32).
When taking pictures, make sure that the Shutter button is pressed
completely down.
If problem persists, visit www.kodak.com/go/z8612supportand select
Interactive Troubleshooting and Repairs.
53


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