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Troubleshooting
www.kodak.com/go/support 55
Storage location is
almost or entirely full
Delete some or all pictures and videos in the storage location
(page 14).
Transfer pictures and videos to the computer (page 16), then delete
pictures and videos in the storage location (page 14).
Insert a memory card (page 4), then change the image storage
location, if necessary (see table on page 32).
Battery life is short Make sure the correct battery type is loaded (page 2).
Wipe the contacts with a clean, dry cloth (page 69) before inserting
a battery in the camera.
Insert a new or charged battery (page 2).
You cannot take a
picture
Turn the camera off, then on again. Make sure the camera is not in
Favorites mode.
Depress shutter button completely down (page 5).
Insert a new or charged battery (page 2).
Memory full. Transfer pictures to the computer (page 16), delete
pictures from the camera (page 14), change image storage
location, or insert a new card.
Wait until processing or saving function e.g., bursts, video, edits,
formatting, and deleting is complete
Error message
appears on EVF/LCD
screen
Turn the camera off.
Remove memory card from the camera.
Remove the battery and wipe the contacts with a clean, dry cloth
(page 71).
Insert a new or charged battery (page 2).
If all else fails, get customer support help (page 59).
Memory card not
recognized or camera
freezes with card.
Card may be corrupted. Format card in camera (see table on
page 36).
Use another memory card.
If... Try one or more of the following
61


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