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46 www.kodak.com/go/support
Troubleshooting
Picture is too dark.
Turn on the flash (see page 8).
Move so there is no more than 11.5 ft (3.5 m) in wide angle and
6.6 ft (2.0 m) in telephoto between the camera and the subject.
Use Fill flash (page 8) or change your position so light is not behind
the subject.
Increase Exposure Compensation (see page 31).
Camera does not
recognize
SD/MMC card.
Purchase a certified SD/MMC card.
Reformat the card (see page 30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Insert a card into the slot, then push to seat (see page 4).
Camera freezes up
when a card is
inserted or
removed.
Turn the camera off, then back on.
Make sure the camera is turned off before inserting or removing a
card.
Memory card full.
Insert a new card (see page 4), transfer pictures to the computer (see
page 40), or delete pictures (see page 16).
Memory card and
internal memory
full.
Transfer pictures to the computer (see page 40), then format the card
or internal memory (see page 30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If... Try one or more of the following
52


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