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Troubleshooting
www.kodak.com/go/support
47
Camera/computer communications
LCD screen messages
If... Try one or more of the following
The computer does
not communicate
with the camera.
Turn on the camera (see page 3).
Install new batteries (see page 1) or charge rechargeable batteries
(see page 2).
Connect the USB cable to camera and computer port (see page 40).
Install the software (see page 39).
Disconnect the USB cable. Close all software applications. Re-install
the software (see page 39).
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see page 39).
Disconnect the USB cable. Close all software applications. Re-install
the software (see page 39).
If... Try one or more of the following
No images to
display
Change image storage location setting (see page 28).
Memory card
requires
formatting
Insert a new card (see page 4) or format the card (see page 30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Memory card
cannot be read
(Please format
memory card or
insert another
card)
53


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