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Troubleshooting
www.kodak.com/go/support 45
Computer/connectivity problems
Battery life is short Make sure the correct battery type is installed (see page 54).
Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
Insert a new or charged battery (see page 1).
You cannot take a
picture
Turn the camera off, then on again.
Depress the Shutter button all the way (see page 5).
Insert a new or charged battery (see page 1).
Memory is full. Transfer pictures to the computer (see page 36),
delete pictures (see page 14), or insert another card.
Error message appears
on LCD
Turn the camera off, then on again.
Remove the memory card.
Turn off the camera. Remove the battery. Wipe the contacts with
a clean, dry cloth.
Insert a new or charged battery.
If the problem still exists, get help (see page 48).
Memory card not
recognized or camera
freezes with card
Card may be corrupted. Format the card in the camera (see
page 33).
Use another memory card. Only SD or SDHC cards are supported.
Cannot find the
desired picture/video
To view pictures on a card or in internal memory, see page 13.
Status Solution
Pictures do not
transfer to computer
See Help in EasyShare software.
Slide Show does not
run on an external
video device
Adjust the camera Video Out setting to NTSC or PAL (see
page 33).
Make sure the external device settings are correct. (See the
device’s user’s guide).
Status Solution
51


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