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40 www.kodak.com/go/support
6Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c613support and select
Interactive Troubleshooting & Repairs.
Camera problems
If... Try one or more of the following
Camera does not
turn on.
Install new batteries (see page 1).
Charge rechargeable batteries.
Camera does not
turn off.
Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/c613support and select
Interactive Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
The camera is operating normally. Continue taking pictures.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
Wipe the contacts with a clean, dry cloth (see page 52) before loading
batteries in the camera.
Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
If you own an EasyShare camera dock series 3 or EasyShare printer
dock series 3, use the Battery Refresh feature.
Stored pictures are
corrupted.
Retake pictures. Do not remove card while the camera is accessing it.
Keep rechargeable batteries charged.
Transfer pictures to the computer (see page 36), then format the card
in the camera (see page 26).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
46


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