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Troubleshooting
www.kodak.com/go/support 43
Camera/computer communications
Ready light glows
steady red.
Transfer pictures to the computer (page 13), delete pictures from the
camera (page 11), switch image storage locations (page 27), or insert
a card with available memory (page 3).
Wait. Resume picture taking when the light turns green.
Change the image storage location to internal memory (page 27), or
use a different card.
Ready light glows
steady green.
Camera is operating normally.
If... Try one or more of the following
The computer does
not communicate
with the camera.
Visit www.kodak.com/go/c643support or
www.kodak.com/go/c603support.
Turn on the camera (page 2).
Install new batteries (page 1) or charge rechargeable batteries.
See the Power Management section of the laptop user’s guide to
disable this feature.
Connect cable to camera and computer port (page 13).
Install the software (page 12).
Disconnect the USB cable. Close all open applications. Re-install the
software (page 12).
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (page 12).
Disconnect the USB cable. Close all open applications. Re-install the
software (page 12).
If... Try one or more of the following
49


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