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Chapter 9
Incoming calls not answered
Probable cause 1
Your Kodak All-in-One is turned off.
Make sure your All-in-One printer is plugged in. Press the On button on the control panel.
Probable cause 2
Answer mode is set to Manual.
To answer incoming calls automatically, set your All-in-One printer to Auto or Answering Machine (see
Set Answer mode).
Fax tones on answering machine
Probable cause 1
Your answering machine is not properly connected to the Kodak All-in-One.
When you have an answering machine and Kodak All-in-One on the same phone line, they must be
connected as shown below.
Make sure that your AiO printer is set to automatically receive faxes and that the Rings to Answer setting
is correct. The Rings to Answer setting is important if you have an answering machine on the same phone
line as your AiO printer. You want the answering machine to answer the phone before the AiO printer. The
number of rings to answer for the AiO Printer should be greater than the number of rings to answer for the
answering machine. For example, if your answering machine is set to answer in 4 rings and your AiO
printer to answer in 5 rings, the answering machine will answer an incoming call first and the AiO printer
will monitor the line. If the AiO printer detects incoming fax tones, it will receive the fax. If the call is a
voice call, the AiO printer ignores the call.
Probable cause 2
Your Kodak All-in-One is not in Answering Machine mode.
Use the Home Centre software to place your AiO printer in answering machine mode (see Fax settings).
106 Kodak EasyShare 5500 AiO
110


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