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Troubleshooting
Problem Possible Causes Solution
Camera does not
turn on
The battery has been depleted.
The battery is not inserted
correctly.
Recharge the battery.
Correctly reinstall the battery.
Camera turns off
suddenly during
operation
The batteries have been
depleted. Recharge the battery.
The picture is blurred Camera shakes while taking a
picture.
Turn on OIS feature.
Please use tripod for high
magnification (above 15X) optical
zoom.
Images and video files
cannot be saved
The memory card is full.
The memory card is locked.
Use another memory card or
delete unnecessary files.
Unlock the memory card.
Images will not print
from the connected
printer
The camera is not connected to
the printer correctly.
The printer is not PictBridge
compatible.
The printer is out of paper or ink.
The printer paper is jammed.
Check the connection between the
camera and printer.
Use a PictBridge compatible
printer.
Load paper into the printer or
replace the ink cartridge in the
printer.
Remove the jammed paper.
121


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