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Troubleshooting
Problem Possible Cause Solution
After connecting the power
and pressing the “power”
key, the appliance has no
response.
Is the electricity in suspension? Use after resuming the electricity.
Is the fuse broken down? Check the root causes carefully. If
the problem cannot be fixed, please
contact Service Centre for checking
and repairing.
Der Stecker ist nicht richtig
eingesteckt.
Heating being interrupted
in normal use and a “Beep
will be heard.
Incompatible cookware or no
cookware is used?
Replace compatible cookware for the
induction cooker.
Is the cookware not considerably
placed form the center of the heating
zone?
Place the cookware at the center of
the defined heating zone.
Is the cookware being heated but
continually being removed?
Place a cookware inside the heating
zone.
No operation during the
heating being in use.
Is the cookware empty or the
temperature too high?
Please check whether the appliance
is being misused.
Is the air intake/exhaust vent clogged
or dirt has accumulated?
Remove the stuff clogging the air
intake/exhaust vent. Operate the
appliance again after cooling down.
Is the cooker working over 2 hours
without any external instruction?
Reset cooking modes or use timer
function.
Errot Codes
E0 Internal circuit error
When showing error signal E1, E2
and E7, please check whether the
cookware is not suitable, or switch on
the appliance again after it is cooled
down naturally. When showing E0,
E3-E6, please contact service Centre
for checking and repairing.
E1 Without cookware or Incompatible
cookware used
E2 Internal overheat
E3 Over-voltage
E4 Under-Voltage
E5 Top plate sensor open/short circuit
E6 IGBT sensor open circuit/short circuit
E7 Top plate overheat
12


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