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EN
Troubleshooting connection problems
If your Klarstein device cannot be found in the WLAN, check the following:
Is the device plugged in?
Is the WiFi feature of my phone enabled?
Is the WiFi function of the Klarstein device activated? (Follow the instructions in the
app)
Has the WLAN password been entered correctly?
Are the router, Klarstein device and smartphone in the immediate vicinity during the
connection attempt? (Ideally no more than 5 m apart)
If you have deactivated the 2.4 GHz band in the settings of your wireless router,
activate it in your router settings.
Note: For further help, follow the instructions in the app when setting up the
connection.
PROTECTIVE FUNCTIONS
Water shortage protection switch
If the water pump runs for 45 seconds and the software detects that the water level
switch is disconnected (water shortage) for 5 consecutive seconds (50 seconds in total),
the water pump automatically stops running and the appliance beeps 10 times.
Water level detection
Within 10 seconds of switching on, press and hold the cooling/humidication mode
button after hearing the beep. The water level is then detected within 3 seconds. If
there is no water in the water tank, the cooling function is deactivated and the appliance
beeps 10 times. The water level detection is deactivated after pressing the POWER
button or in the event of a power failure.
Memory function
1. If the appliance is not disconnected from the power supply, when it is switched on
again, the appliance will continue to run in the mode that was set before it was
switched off. Sleep wind, dry wind and timer modes are not saved.
2. If the appliance is not disconnected from the power, when it is switched on again, it
rst runs at medium speed for 3 seconds and then changes to the speed set before
it was switched off.
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  • Where exactly is the water level switch? The pump in my unit keeps turning off after running for 50 seconds at a time, just like described in the manual, even when the water tank is topped off. Submitted on 23-7-2022 at 18:33

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