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33
EN
TROUBLESHOOTING
Problem Potential cause
The unit does not turn on. Make sure the power switch is in the
“I” (On) position.
The pebbles glow, but the ame eect
does not work.
Check that the drive motor is working.
Contact customer service if this is not
the case.
The heating does not work, although
the appliance and the heating function
(via the mains switch, the on/o
button and the heating button) are
switched on.
Switch o the device and pull the
power plug out of the socket for 5
minutes. After 5 minutes, plug the
mains plug in again and use the
appliance as usual.
The replace makes loud noises. When the ame eect is used, this
causes a certain noise level. The
sound is produced by a motor that
generates the ame eect. This sound
can be heard when there is no other
background noise.
Operation of the heating motor is
associated with a higher noise level.
This is due to the required air ow
when the heating function has been
switched on.
33


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