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EN
Troubleshooting connection problems
If your Klarstein device cannot be found in the WLAN, check the following:
Is the device plugged in?
Is the WiFi feature of my phone enabled?
Is the WiFi function of the Klarstein device activated? (Follow the instructions in the
app)
Has the WLAN password been entered correctly?
Are the router, Klarstein device and smartphone in the immediate vicinity during the
connection attempt? (Ideally no more than 5 m apart)
If you have deactivated the 2.4 GHz band in the settings of your wireless router,
activate it in your router settings.
Note: For further help, follow the instructions in the app when setting up the
connection.
CLEANING AND CARE
Note: Turn off the unit and unplug it from the power outlet. Wait until the unit has
completely cooled down before cleaning it.
Use a vacuum cleaner to clean the ventilation slots and grilles.
Remove dust on the outside surfaces with a damp (not wet) cloth.
Do not use strong cleaning agents or abrasives.
Do not spray the device with liquids or immerse it in water or other liquids.
Never open the heater housing.
Storage
Keep the unit in a dust-free place during the low season. Pack it in the original carton.
Wind the heater cable cleanly to avoid damaging the cable.
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