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Cleaning the hob / Troubleshooting
8. Troubleshooting
Problem Possible cause What to do
The hob cannot
Be turned on.
No power Make sure that the hob is properly
connected to the power supply and
that it is intact.
Check whether there is a power
outage in your home or area.
The touch controls
are unresponsive.
The control is locked /
The key lock has been
activated.
Unlock the control panel
(See relevant chapter).
8.1 Problems, possible causes and what to do
Never repair or modify the hob or disassemble it yourself!
If the following suggested solutions cannot solve a problem,
contact a certied electrician.
Type of soiling How to proceed Important!
Spillovers on the
touch controls
Switch o the hob.
Absorb liquids with a so
cloth.
Wipe the touch control area
with a clean, damp cloth or
so sponge.
Dry the area completely
with a textile or paper
towel.
If the control panel is soiled,
the hob may switch o.
The touch panel may not func-
tion as long as there is liquid
on it. Make sure that you have
wiped the area completely
dry before you switch the hob
back on.
74


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