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EN
Troubleshooting
Problem Possible cause What to do
Scratches on the
glass surface
Metal abrasion or
other soiling may ap-
pear like scratches.
Glass ceramic is more abrasion resis-
tant than steel. Abrasion marks caused
by this do not represent damage and
can be removed with an appropriate
cleaning agent.
Unsuitable cookwa-
re is used.
Use cookware with a clean, even and
smooth bottom (see chapter on cook-
ware).
Unsuitable cleaning
agents or utensils
are used.
Only use cleaning agents and utensils
suitable for glass surfaces (see cleaning
chapter).
Some pans or pots
make crackling or
clicking noises.
This may be caused
by the construction
of your cookware.
The metal layers of the cookware
vibrate dierently when heated.
This is harmless and normal.
A slight humming
noise can be heard
when operating at high
power.
This can be caused
by induction tech-
nology.
This is normal, but the noise should
quieten down or disappear completely
by reducing the power level.
Fan noise An integrated
cooling fan prevents
the electronics from
overheating.
If necessary,
it continues to run
even aer the hob is
switched o.
This is normal and necessary for error-
free operation.Do not disconnect the
appliance from the power supply while
the fan is running.
To avoid functional restrictions,
ensure that the ambient temperature
is appropriate and that there is good
ventilation.
Malfunction /
Display of an error
code
Fluctuations in
the power supply
system
Disconnect the hob from the power
supply for about 20 minutes (switch o
the fuse) and then switch it on again.
Technical error /
Code meaning see
corresponding table
Note down the error code,
disconnect the hob from the power
supply and
contact a certied electrician.
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  • Hi to the team. I have a problem, my New KKT KOLBE doesn’t work … it is written E0 Submitted on 3-9-2022 at 13:21

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