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74
Troubleshooting
Problem Possible cause What to do
The touch controls are
diicult to operate.
There is a slight
lm of water on the
controls.
Make sure the touch control area
is clean and dry.
The ngertip is used
for operation.
Use the ball of your nger
when touching the controls.
The cookware is not
heated and the
icon is displayed.
The cookware is not
suitable for induction
or is not detected.
Use induction-suitable cookware
in a size suitable for the desired
cooking zone and position it correctly.
See cookware chapter.
Heating takes an
unusually long time.
Unsuitable cookware
is used.
Use cookware with a high proportion
of magnetic particles (see chapter on
cookware).
Fluctuations in the
power supply system
Even uctuations of 10 volts in the
mains supply can lead to a much lon-
ger cooking time.
The hob switches o
unexpectedly.
The overheating
protection was
triggered.
Ensure that the ventilation paths are
not blocked and that the ambient
temperature is not too high.
Make sure that the cookware does not
protrude over the cooking zone mar-
kings in the direction of the control
panel to prevent it from overheating.
The hob switches o or
o unexpectedly.
The control panel has
been touched in an
uncontrolled way
Take care not to place anything on the
control panel and not to drag or wipe
anything over it.
If necessary, switch the hob back on
and use it as described.
74


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