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Troubleshooting
Problem Possible cause Solution
Both light and fan
do not work
No power / device cable not
connected properly
Check power supply and fuse,
connect cable correctly
Light on,
but fan does not work
Ventilation ap blocked Eliminate blockage
Motor is demaged Replace motor
Motor smells ominously Motor is demaged Replace motor.
Lighting does not work Lamps are not tted correctly
/ demaged
Check the lamp, whether it is
properly tted / defective,
if necessary, replace lamp
Insuicient suction Distance between hood and
hob too large
Readjust the distance to
65 - 75 cm
Too much dras through open
windows or doors
Close doors and windows
Negative pressure in the room
due to insuicient air supply
Ensure suicient fresh air
supply
Dirty lters Clean grease lter(s),
replace carbon lter(s) at
least every 9 - 12 months
insuicient size of exhaust air
pipeline
Ensure cross section 150 mm
(from hood to wall box incl.)
Air ow blocked / slowed Check air duct for blockages,
if necessary use outer cover
plate with movable louvres /
remove y screen
Serious vibration of the
appliance
Fan blade demaged Switch o the appliance,
repair by qualied personnel
only
Fan motor is not xed tightly Fix the motor properly
Hood is not xed properly Check wether bracket are in
proper position,
x hood properly
Appliance is unstable Appliance not permanently
mounted
Check the mounting
Fixing screws not tightened Tighten xing screws
7. Troubleshooting
7.1 Problems, possible causes and solutions
61


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