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Operation of the hood
Now use the smartphone you want to
authorize, tap „+ Add device“ in the
upper right corner of the main display
window of the Wisen app and select
„Scan and authorize“.
Now scan the QR code from the smart-
phone already authorized to transmit
and complete the authorization.
Notes:
Ensure that the mobile phone(s) is
switched on and connected to the Wi-
Fi and that the cooker hood is in Wi-Fi
setting mode.
Ensure that the router and the app
mobile network are working properly.
Keep the distance between the cooker
hood, router and mobile phone(s) as
small as possible during Wi-Fi con-
guration.
The Smart Home cooker hood current-
ly only works in conjunction with a 2.4
GHz network:
Before connecting, make sure that the
router is using such a network or make
the appropriate settings.
The password of the router must be
correct and no special characters are
recognized. The router account and
password must not be longer than 32
digits.
Make sure that the router‘s wireless
setting is WPA2 encryption.
If the router is already connected to
too many appliances (including mobi-
le phone or PC), rst disconnect some
devices, then turn o and restart the
router.
If you have problems establishing a
connection, you can try to remove the
device from the router‘s MAC lter list
(if enabled)
and/or add the following addresses
to your rewall whitelist: hekr.me,
hekrus.me, hekreu.me .
Perform regular rmware updates by
tapping the icon in the upper le
corner of the main display window
of the „Wisen“ app and via „Manage-
ment“ select the hood.
Via „Firmware Spec“ you can now
check the current soware status and
perform an update if necessary.
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