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Troubleshooting
Faults and possible causes
If a fault occurs, before calling the after-sales service, please ensure that is not because
of incorrect operations and refer to the fault table, attempt to correct the fault yourself.
You can often easily rectify technical faults on the appliance yourself.
If a dish does not turn out exactly as you wanted, you can nd many tips and instructions
for preparation in the chapter „Using the appliance“.
Warning - Risk of electric shock!
Incorrect repairs are dangerous! Repairs may only be carried out and damaged
power cables replaced by qualied personnel.
If the appliance is defective, unplug the appliance from the mains or switch off
the circuit breaker in the fuse box. Contact the after-sales service.
Fault Possible causes Notes/remedy
The appliance does not
work.
Faulty fuse. Check the circuit breaker in the fuse box.
Power cut Check whether the kitchen light or other kitchen applian-
ces are working.
The control keys are no
longer easy to operate.
The control panel is dirty or
wet.
Ensure that the control panel is always clean and dry.
Even a thin lm of water can make the control buttons
difcult to operate.
If necessary, clean the control panel as described in the
table under „Cleaning and maintenance.
Fan does not work all
the time in the heating
modes with fan.
This is a normal operation due to the best possible heat
distribution and best possible performance of the oven.
After cooking, a noise
can be heard and a
stream of air near the
control panel can be felt.
The cooling fan is still working, to prevent high moisture
conditions in the cavity and cool down the oven.
The cooling fan will switch o automatically.
The food is not sucient
cooked in the time given
by the recipe .
A temperature or quantity of
ingredients different from
the recipe is used.
A temperature dierent from the recipe is used. Double
check the temperatures. The ingredient quantities are
different to the recipe. Double check the recipe.
Uneven browning The temperature setting is
too high, or the shelf level
could be optimized.
Double check the recipe and settings.
The surface nish and/or
color and/or material of the
baking ware are not the best
choice for the selected
oven function.
When use radiant heat, such as “Top & Bottom Heating
mode, use matt nished, dark colored and light weighted
oven ware.
The lamp doesn’t turn on.
The lamp needs to be repla-
ced.
See „Cleaning and maintenance“ / „Replacing the lamp..“ to
change the lamp.
56


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