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14 | WARRANTY AND SERVICE
®/™ © 2016 KitchenAid. All rights reserved. KITCHENAID and the design of the
Stand Mixer are trademarks in the U.S. and elsewhere. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Stand Mixer
for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Stand Mixer
should fail within the rst year of
ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Stand
Mixer returned to us. Your replacement
unit will also be covered by our one year
limited warranty.
If your Stand Mixer should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Stand
Mixer, use the carton, packing materials,
and prepaid shipping label to pack up
your original Stand Mixer and send it
back to KitchenAid.
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Stand Mixer should fail within the rst
year of ownership, we will replace
your Stand Mixer with an identical
or comparable replacement. Your
replacement unit will also be covered
by our one year limited warranty.
If your Stand Mixer should fail within
the rst year of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof
of purchase will be required to initiate
the claim. Give the consultant your
complete shipping address.
When you receive your replacement Stand
Mixer, use the carton, packing materials,
and prepaid shipping label to pack up
your original Stand Mixer and send it
back to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
W10882018A_EN_v05.indd 14 4/20/16 3:27 PM
14


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