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Crockery and cutlery... Possible causes... Solutions...
....have discoloured plastic parts
Tomato/Carrot juice. Tomato sauce, for example, can lead
to discolouring of plastic parts.
Powder detergent is recommended
as it allows slightly higher doses to be
used for improved whitening.
Programs with higher wash
temperatures should be used.
...opaque glasses, etc.
Dishes unsuitable for washing in
dishwashers (porcelain)
Only use dishwasher-proof crockery
and glasses.
...removable deposits on glasses
Usage of incorrect programs for
glasses.
Dishes should be put together, to
avoid touching each other. Do not put
glassware together in baskets. Use
suitable program for glass.
....glasses not sparkling
Glasses unsuitable for washing in
dishwashers (porcelain).
This phenomenon is irreversible. We
recommend in future:
- Change the control of system of
dosage of softener.
- Be careful – follow recommended
detergent dosage.
- For combined action tablets see
detergent producer’s
recommendations.
...tea cups darken and dirt does not
disappear after washing in
dishwasher
Theine present in black tea. In case of tea stains to enhance
bleaching add one teaspoon of baking
soda together with detergent into the
detergent dispenser.
...rust marks
Pre-Wash program not used. Salty or acidic food residues can cause
rust marks even on stainless steel
cutlery. To avoid this, always use the
Pre-Wash program if the dishes are to
be washed later.
...other marks
Rinse aid dosage too low. In the presence of marks, increase the
rinse aid dosage. If you use a
combined action detergent
(tablet/capsule), try adding more rinse
aid.
...streaks
Rinse aid dosage too high. In the presence of streaks, reduce the
rinse aid dosage. If you use a
combined action detergent
(tablet/capsule) which includes rinse
aid, do not add any additional rinse
aid.
...suds
Unsuitable dosage of detergent/rinse
aid.
Only use the amount of detergent/rinse
aid required, since excessive amounts
can lead to excess suds.
If, after carrying out the above checks, the fault
persists, disconnect the mains plug and turn off the
water tap. Contact the After-sales Service (see
warranty).
Before contacting our After-Sales Service, take
note of the following:
- the description of the fault,
- the appliance type and model,
- the service code (the number indicated on the
adhesive rating plate) inside the door on the right-
hand side: