Before calling for assistance or service, please
check “Troubleshooting”. It may save you the cost
of a service call. If you still need help, follow the
instruction below.
When calling, please know the purchase date and
the complete model and serial number of your
appliance. This information will help us to better
respond to your request.
If you need replacement parts
If you need to order replacement parts, we
recommended that you only use factory specified
parts. These parts will fit right and work right,
because they are made with the same precision
used to build every new KITCHENAID
®
appliance.
To locate factory specified replacement parts in
your area, contact the Customer Care Centre.
Our consultants provide assistance with:
• Features and specifications on our full line of
appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialised customer assistance.
• Referrals to local dealers, repair parts
distributors and service companies. KitchenAid
designated service technicians are trained to
fulfil the product warranty and provide after-
warranty service.
Assistance or service
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