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12 | WARRANTY AND SERVICE
®/™ ©2019 KitchenAid. All rights reserved. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or
the store where you purchased the Burr
Grinder for information on how to obtain
service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Burr Grinder
should fail within the first year of
ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Burr
Grinder returned to us. Your replacement
unit will also be covered by our one year
limited warranty.
If your Burr Grinder should fail within the
first year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Burr
Grinder, use the carton, packing materials,
and prepaid shipping label to pack up
your original Burr Grinder and send it
back to KitchenAid.
We’re so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your Burr
Grinder should fail within the first year
of ownership, we will replace your Burr
Grinder with an identical or comparable
replacement. Your replacement unit will
also be covered by our one year limited
warranty.
If your Burr Grinder should fail within the
first year of ownership, simply call our
toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement Burr
Grinder, use the carton, packing materials,
and prepaid shipping label to pack up
your original Burr Grinder and send it
back to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
W11381672A.indb 12 8/21/2019 4:41:55 PM
12


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