Manual KitchenAid 740-0781 (page 29 of 31) (English, French, Spanish)

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OUBLESHOOTING

Grill will not lig

Is the 20 lb LP

gas fuel tank valve turned off?

Turn the 20 lb LP gas fuel tank on.

Is the gril

l properly connected to the gas supply?

Contact a trained repair specialist or see Installation Instructions.

Is there gas in the 20 lb

LP gas fuel tank?

Check the gas level.

Is the igniter working?

Check that the igniter battery is properly installed or check to see if

the battery needs to be replaced. See the “Replacing the Igniter

Battery” section.

Check to see if the grill will match-light. See “Manually Lighting

the Main Grill” in the “Outdoor Grill Use” section.

Check for loose wire connections to the igniter or electrodes.

Check to see if debris is blocking the electrodes.

If a spark occurs anywhere but the igniter tip, replace

the igniter.

Burner flame will not stay lit

Is the gas supply fully

turned on?

Check that the 20 lb LP gas fuel tank valve is fully open.

Is the gas supply in the 20 lb LP f

uel gas tank low?

Check the gas level.

Is the burner properly installed an

d in good condition?

Check that the burner is installed properly. Check for defects in the

burner.

Flame is noisy,

low or erratic

Is the gas supply fully turned on?

Check that the 20 lb LP gas fuel tank valve is fully open.

Is the gas supply in the 20 lb LP f

uel gas tank low?

Check the gas level.

Does only one burner appear low?

Check and clean the burner ports if clogged

or dirty. See “General

Cleaning” section.

Is the gas supp

ly hose bent or kinked?

Straighten the gas supply hose.

Is the flame noisy or

lifting away from the burner?

Burner may be getting too much air. Check the air shutter

adjustment, see “Check and Adjust Burners” section.

Is the burner flame mostly yellow or orange?

Grill may be in an area that is too windy,

or not receiving enough air.

Check the burner air inlets for obstructions. Check the air shutter

adjustment, see “Check and Adjust Burners” section.

Excessive flare-ups

Is ther

e excessive fat in the food being grilled?

Keep flame on low or turn one burner off.

Keep the hood up when grilling to avoid excessive flare-ups.

Move food to the warming rack until flames subside.

To avoid damage to the grill, do not spray water on gas flames.

Low heat

LP Gas:

For outdoor grills using a 20 lb LP gas fuel tank, slowly open the tank

valve.

NOTE: If flow limiting device activates, your grill may not light. If your

grill does light, the flames will be low and will not heat properly.

1. Turn tank valve and all control knobs off and wait 30 seconds.

2. After shutting off the tank, very slowly open the tank valve and wait

5 seconds before lighting.

3. Light the burners one at a time. See “Lighting the Main Grill”

section.

Natural Gas:

Gas pressure is affected by size and length of the gas line from the house

to the grill. Contact a qualified gas technician to provide the Natural gas

supply to the selected grill location in accordance with the National Fuel

Gas Code ANSI Z223.1/NFPA54 - latest edition, and local codes.

ASSISTANCE

Before calling for assistance, please check “Tr

oubleshooting.” If you

still need help, follow the instructions below.

When calling, please know the purchase date and the complete model

and serial number of your appliance. This information will help us to

better respond to your request.

If you need r

placement parts

If you have questions or need to order replacement parts, contact

Customer Service at 1-877-373-2301 or email to .

Please direct all correspondence to:

Nexgrill Industries, Inc.

5270 Edison Avenue

Chino CA 91710

Please include a daytime phone numb

er in your correspondence.

Accessories

Rotisserie Kit (This is optional)

Order Part Number 790-

0006A

CustomerSerice@GrillServices.com

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KitchenAid 740-0781 Manual

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