ELECTRONICS LIMITED WARRANTY
Stillwater Designs warrants this product to be free from defects in material and workmanship
under normal use for a period of three (3) years from date of original purchase when installed by
an Authorized KICKER Dealer or one (1) year from date of original purchase if not installed by
an Authorized KICKER Dealer. If this product is labeled “B Stock”, it is warranted for one (1) year
from date of purchase, regardless of place of installation. Should service be necessary under this war-
ranty for any reason due to manufacturing defect or malfunction during the warranty period,
Stillwater Designs will replace or repair (at its discretion) the defective merchandise with equivalent
merchandise at no charge. Warranty replacements on “B-Stock” merchandise may have cosmetic
scratches and blemishes. Discontinued products may be replaced with equivalent products.
This warranty is valid only for the original purchaser and is not extended to owners of the prod-
uct subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a
period of the express warranty as provided herein beginning with the date of the original purchase at
retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some
states do not allow limitations on implied warranties, therefore these exclusions may not apply to you.
This warranty gives you specific legal rights; however you may have other rights that vary from
state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise must be returned to your local Authorized Stillwater Designs
(Kicker/Impulse) Dealer for warranty. Assistance in locating an Authorized Dealer can be obtained by
writing or calling Stillwater Designs direct. You can confirm that a dealer is authorized by asking to see
a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise, call the Kicker Customer Service
Department at (405)624-8510 for a Return Authorization (RA) number. Package all defective items in
the original container or in a package that will prevent shipping damage, and return to
Stillwater Designs, 5021 North Perkins Road, Stillwater, OK 74075
The RA number must be clearly marked on the outside of the package. Return only defective com-
ponents. Non-defective items received will be returned freight collect.
Include a dated proof-of-purchase from an Authorized Dealer. Warranty expiration on items
returned without proof-of-purchase will be determined from the manufacturing date code. Coverage
may be invalidated if this date is greater than one (1) year previous to the date item is sent in. Freight
must be prepaid; items received freight collect will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker
Customer Service Department at (405)624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed. It
does not cover:
• Products purchased from an unauthorized dealer.
• Damage due to improper installation
• Damage caused by exposure to water, excessive
heat, chemical cleaners, and/or UV radiation.
• Damage through negligence, misuse, accident or
abuse. Repeated returns for the same damage may
be considered abuse.
• Freight damage.
• The cost of shipping product to Stillwater Designs.
HOW LONG WILL IT TAKE?
Stillwater Designs maintains a goal of 24-hour service for all returns. Delays may be incurred if lack of
replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your
country’s warranty policies
WARNING:
• Items previously repaired or modified by any
unauthorized repair facility.
• Items returned from unauthorized individuals or
dealers.
• Return shipping on non-defective items.
• Products with tampered or missing barcode labels.
• Products returned without a Return Authorization
(RA) number.
.KICKER components are capable of producing sound levels that can permanently damage
your hearing! Turning up a system to a level that has audible distortion is more damaging
to your ears than listening to an undistorted system at the same volume level. The
threshold of pain is always an indicator that the sound level is too loud and may perma-
nently damage your hearing. Please use common sense when controlling volume!
FEBRUARY 2000
P.O. BOX 459 • STILLWATER, OKLAHOMA 74076 • 405 624-8510
