Manual Keurig K-40 Elite Brewer (page 13 of 16) (English)

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SECTION 4 Troubleshooting

SITUATION

Brewer does not

have power

Brewer will

not brew

Blue Add Water

Light, red Heating

Light and Small

Mug Button

are all flashing

simultaneously

SOLUTION

• Plug brewer into an independent outlet.

• Check to be sure that it is plugged in securely.

• Plug into a different outlet.

• Reset your home’s circuit breaker, if necessary.

• Make sure that the Power Button has been turned on

and the green Power Light is illuminated.

• After placing the K-Cup

pack in the K-Cup

Pack

Holder, make sure that the Handle is pushed down

securely and the blue Brew Buttons are flashing.

• If the blue Add Water Light is illuminated, add water to

Water Reservoir. Fill to and not beyond the MAX FILL

line. Make sure the Water Reservoir is seated properly

in its base.

• If the blue Add Water Light continues to be illuminated

even after refilling, contact Customer Service at

1.866.901.BREW (2739).

• If the blue Add Water Light, red Heating Light and

Small Mug Button are all flashing simultaneously, see

next situation.

• Completely remove the Water Reservoir and

thoroughly clean (refer to page 11). Ensure the

Water Reservoir is filled to and not beyond the MAX

FILL line. Return it to the brewer and ensure it is

seated properly, then press the flashing Small

Mug Button.

• If you have completed the above procedure two times

and the situation persists, contact Customer Service

at 1.866.901.BREW (2739).

SITUATION

Brewing a

partial cup

Brewer shuts off

automatically

Water appears in

the Brewer base

with the Water

Reservoir removed

SOLUTION

• The Exit Needle may be clogged (refer to page 11).

• Clean K-Cup

Pack Holder if necessary and rinse

under faucet (refer to page 10).

• The Water Reservoir may have been removed during

brewing. Replace the Water Reservoir and perform a

cleansing brew without a K-Cup

pack.

• If the red Descale Light is illuminated, de-scale the

brewer (refer to page 11).

• If you have repeated the de-scale procedure on

your brewer two times and it is still only brewing

a partial cup, contact Customer Service at

1.866.901.BREW (2739).

• Check to make sure that the Auto Off Timer feature

has not been enabled. If the green Auto Off Light is

illuminated, press the black Auto Off Button to disable

the Auto Off Timer feature.

• It is normal for a small amount of water (less than

10 ml) to collect if the Water Reservoir is not seated

for a period of time. This will not affect the operation

of the brewer.

• Use clean cloth or paper towel to absorb the water.

• Return the Water Reservoir back to the brewer base

(refer to page 6, fig. 2).

If any problems persist, contact Customer Service at 1.866.901.BREW (2739)

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Keurig K-40 Elite Brewer Manual

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