If the appliance or supply cord are damaged in any way, or if it is necessary to replace the oven light, or repair the oven, the work
must be done for safety reasons, by KENWOOD or an authorised KENWOOD repairer.
Before you call for service please check the following;
1. If the oven will not work at all, the display does not appear or disappears, check that the oven is properly plugged in. If
necessary check the socket with another appliance to see if that works.
2. If the microwave power will not function check to see that the timer is set. Also check that the door is properly shut so that
the safety interlocks are engaged, otherwise the oven will not work.
Check to see that the child proof lock is not lit on the display, and if it is switch it off.
If none of the above rectify the situation, then contact as below;
UK
If you need help with:
●
using your microwave or
●
servicing or repairs (in or out of guarantee)
Call Kenwood on 023 92392333 and ask for Customer Care. Have your model number ready - it's on the back of your
microwave. Alternatively, contact your authorised Kenwood repairer: look in Yellow Pages under 'Electrical appliance repairs'.
Eire
See our advertisement in Golden Pages.
Other countries
Contact the shop where you bought your microwave.
UK only guarantee
If your microwave goes wrong within one year from the date you bought it, we will repair or where necessary replace it free of
charge provided;
●
you have not misused, neglected or damaged it;
●
it has not been modified (unless by Kenwood);
●
it is not second-hand;
●
it has not been used commercially;
●
you have not fitted a plug incorrectly; and
●
you supply your receipt to show when you bought it.
This guarantee does not affect your statutory rights.
Service
