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Troubleshooting
Problem Possible cause Solution
The wireless controller
displays 'ANTENNA
CONNECTING' or
'CHECKPOWER
TOANTENNA'.
The antenna isn't connected to the power
supply, or the controller isn't paired correctly
with the antenna.
Remove the power adapter from the 12Vsocket, then insert it. If the
antenna has power, the antenna's status light lights up for 5seconds and
the controller connects to the antenna within 30seconds. Note: If you can't
access the power adapter, perform a power reset*.
If this doesn't solve the problem, pair the controller with the antenna:
1. Use a paperclip to press the reset button on the antenna. The status
light on the antenna flashes slowly.
2. Place the controller within 50cm of the antenna, then press and hold
, and together.
If the controller does not connect to the antenna within 30seconds, repeat
steps1 and2.
The status light on the
antenna is constantly lit.
Your KTC-500DAB is in update mode. If you are updating the software, finish the update. If not, remove the power
adapter from the 12Vsocket, then insert it. If the antenna has power, the
status light on the antenna lights up for 5 seconds and the controller
connects to the antenna within 30seconds. Note: If you can't access the
power adapter, perform a power reset*.
The status light on the
antenna is flashing.
The controller has lost connection with the
antenna.
To pair the controller with the antenna:
1. Use a paperclip to press the reset button on the antenna. The status
light on the antenna flashes slowly.
2. Place the controller within 50cm of the antenna, then press and hold
, and together.
If the controller does not connect to the antenna within 30seconds, repeat
steps1 and2.
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