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ENGLISH
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
USB/iPod
“NA FILE” Make sure the media (USB) contain supported audio files.
(Page 27)
“COPY PRO” A copy-protected file is played (USB).
“NO DEVICE” Connect a device (USB), and change the source to USB
again.
“NO MUSIC” Connect a device (USB) that contains playable audio files.
“iPod ERROR” Reconnect the iPod.
Reset the iPod.
ANDROID
Sound cannot be heard
during playback.
Sound output only from
the Android device.
Reconnect the Android device.
Launch any media player application on the Android
device and start playback.
Relaunch the current media player application or use
another media player application.
Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal to unit.
(Page 27)
If USB connection does not work, connect the Android
device via Bluetooth or through auxiliary input jack.
“NO DEVICE” or “READING”
keeps flashing.
Reconnect the Android device.
If USB connection does not work, connect the Android
device via Bluetooth or through auxiliary input jack.
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“NO MUSIC”/“ANDROID
ERROR”
Make sure Android device contains playable audio files.
Reconnect the Android device.
Restart the Android device.
TROUBLESHOOTING
Symptom Remedy
Spotify
“DISCONNECTED” USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING” Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP” The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
Bluetooth®
No Bluetooth device is
detected.
Search from the Bluetooth device again.
Reset the unit. (Page 3)
Pairing cannot be made. Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 14)
Echo or noise is heard during
a phone conversation.
Adjust the microphone unit’s position. (Page 14)
• Check the [ECHO CANCEL] setting. (Page 16)
Phone sound quality is poor. Reduce the distance between the unit and the Bluetooth
device.
Move the car to a place where you can get a better signal
reception.
Voice calling method is not
successful.
Use voice calling method in a more quiet environment.
Reduce the distance from the microphone when you
speak the name.
Make sure the same voice as the registered voice tag is
used.
JS_KWD_KMM_BT505DAB_EN_5th Draft.indd 30JS_KWD_KMM_BT505DAB_EN_5th Draft.indd 30 9/27/2018 9:25:34 AM9/27/2018 9:25:34 AM
36


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