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32 ENGLISH
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
Analog
Radio
Radio reception is poor.
Static noise while
listening to the radio.
Connect the antenna firmly.
USB
Playback order is not as
intended.
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
Elapsed playing time is not
correct.
This depends on the recording process earlier.
“READING” keeps flashing. Do not use too many hierarchical levels and folders.
Reattach the device.
“UNSUPPORTED DEVICE”
appears.
Check whether the connected USB device is compatible
with this unit and ensure the file systems are in
supported formats. (Page 30)
Reattach the USB device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the USB device is not malfunction and reattach
the USB device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
“USB ERROR” appears.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
“NA FILE” Make sure the media contain supported audio files.
(Page 30)
“COPY PRO” A copy-protected file is played.
Troubleshooting
Symptom Remedy
USB
“NO DEVICE” Connect a device and change the source to USB again.
“NO MUSIC” Connect a device that contains playable audio files.
Bluetooth®
No Bluetooth device is
detected.
Search from the Bluetooth device again.
Reset the unit. (Page 3)
Bluetooth pairing cannot
be made.
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 14)
Echo or noise is heard during a
phone conversation.
Adjust the microphone unit’s position. (Page 13)
• Check the [ECHO CANCEL] setting. (Page 15)
Phone sound quality is poor. Reduce the distance between the unit and the Bluetooth
device.
Move the car to a place where you can get a better signal
reception.
Phone call sound cannot be
heard from the car speakers.
• Press 6
IW
during a call to switch between hands-free
and private talk mode. (Page 15)
Voice calling method is not
successful.
Use voice calling method in a more quiet environment.
Reduce the distance from the microphone when you
speak the name.
Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
Reduce the distance between the unit and the Bluetooth
audio player.
Turn off, then turn on the unit and try to connect again.
Other Bluetooth devices might be trying to connect to the
unit.
KMM-BT408DAB_E_B5A-3856-00_EN_3rd Draft.indd 32KMM-BT408DAB_E_B5A-3856-00_EN_3rd Draft.indd 32 1/25/2022 3:29:18 PM1/25/2022 3:29:18 PM
40


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