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ENGLISH
27
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
TROUBLESHOOTING
Symptom Remedy
ANDROID
Cannot playback at
[BROWSE MODE]
.
Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device.
( 10)
Reconnect the Android device and select the appropriate
control mode.
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 29)
“NO DEVICE” or
“READING” keeps
flashing.
Switch off the developer options on the Android device.
Reconnect the Android device.
If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE]
.
( 29)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NADEVICE”
Reconnect the Android device.
Restart the Android device.
Spotify
“DISCONNECTED” USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
“CONNECTING”
Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and the unit are paired and connected.
“CHECK APP” The Spotify application is not connected properly, or user is
not login. End the Spotify application and restart, then login
to your Spotify account.
Symptom Remedy
Bluetooth®
No Bluetooth device is
detected.
Search from the Bluetooth device again.
Reset the unit.
( 3)
Bluetooth pairing
cannot be made.
Make sure you have entered the same PIN code to both the
unit and Bluetooth device.
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 14)
Echo or noise is heard
during a phone
conversation.
Adjust the microphone unit’s position.
( 14)
Check the
[ECHO CANCEL]
setting.
( 16)
Phone sound quality
is poor.
Reduce the distance between the unit and the Bluetooth
device.
Move the car to a place where you can get a better signal
reception.
Voice calling method is
not successful.
Use voice calling method in a more quiet environment.
Reduce the distance from the microphone when you speak
the name.
Make sure the same voice as the registered voice tag is
used.
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
Reduce the distance between the unit and the Bluetooth
audio player.
Turn off, then turn on the unit and try to connect again.
Other Bluetooth devices might be trying to connect to the
unit.
The connected
Bluetooth audio player
cannot be controlled.
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
Disconnect and connect the Bluetooth player again.
JS_KWD_KDC_BT720DAB_EN_EN_3.indd 27JS_KWD_KDC_BT720DAB_EN_EN_3.indd 27 8/25/2017 12:20:17 PM8/25/2017 12:20:17 PM
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