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K-821DV
Troubleshooting
Symptoms Solution Ref. page
CD/DVD
A CD/DVD does not play
back when loaded.
Load the disc correctly with the label side facing upward.
z
Clean the disc. (See <Care and Storage>.)
z
Allow any condensation to evaporate. (See <Be careful of
z
condensation.)
30
105
105
No sound/picture out-
put
Press the
z
[CD/DVD
D
] key.
Clean the disc. (See <Care and Storage>.)
z
Check every cord for correct connection.
z
30
105
10-15
Playback skips. Clean the disc. (See <Care and Storage>.)
z
105
Some fi les can't play
back.
The system will not play fi les that are corrupted.
z
Make sure the fi le is supported for playback on the
z
system.
26
Delay until playback
starts.
There may be a delay prior to playback if there are large
z
numbers of folders.
37
TAG information is not
displayed correctly.
Refer to <Supported Audio Files> to check which TAG
z
information can be displayed on this system.
26
The subtitle is not dis-
played.
The subtitle cannot be displayed when the DVD disc be-
z
ing played does not contain the recording of subtitles.
Press the [SUBTITLE] key to switch on the subtitle mode.
z
44
The voice (or subtitle)
language cannot be
changed.
The voice (or subtitle) language cannot be changed
z
when the DVD disc being played does not contain the
recording of more than 1 voice (or subtitle) language.
The viewing angle can-
not be changed.
The viewing angle cannot be changed when the DVD
z
disc being played does not contain the recording of
more than 1 angle.
More than 1 viewing angle may be recorded only in
z
limited sections in a disc.
The voice or subtitle
language selected in
the initial setting is not
played.
Use a DVD disc containing the recording of the selected
z
voice or subtitle language.
Press the [SUBTITLE] or the [AUDIO] key on the remote
z
and select the language.
The DVD specifi cations provide for selection at the menu
z
screen. Select at the menu screen of the disc.
44
34
A VCD cannot be played
using menus.
Menu playback is available only with VCD discs recorded
z
with P.B.C.
B60-5815-08_01_GVT0295-001B_K-821DV_En.indb 100B60-5815-08_01_GVT0295-001B_K-821DV_En.indb 100 10.1.25 4:56:44 PM10.1.25 4:56:44 PM
100


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