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troubleshooting guide
Problem Cause Solution
The processor will not operate. No Power.
Bowl not fitted to power unit correctly.
Bowl lid not locked on correctly.
Check processor is plugged in.
Check bowl is located correctly and the
handle is situated towards the right front
hand corner.
Check that the lid interlock is located
correctly into the handle area.
The processor will not work if the
bowl and lid are fitted incorrectly.
If none of the above check the fuse/circuit
breaker in your home.
Blender or mill will not operate. Blender or mill not locked on correctly.
Blender or mill not assembled correctly.
The blender or mill will not operate if fitted
incorrectly to the interlock.
Check blade assembly is fully
tightened into the goblet/jar.
Processor stops during processing. Processor overloaded/maximum
capacities exceeded.
Lid unlocked.
Check maximum capacities stated in the
recommended speed chart.
Check lid is locked correctly.
Blender or multi mill leaking from blade
assembly base.
Seal missing.
Seal incorrectly fitted.
Seal damaged.
Check seal is fitted correctly and not
damaged. To obtain a replacement seal
see “service & customer care”.
Poor performance of tools/attachments. Refer to hints in relevant “using the attachment” section. Check attachments are
assembled correctly.
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