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Problem Cause Solution
Coffee maker not No power. Check the coffee maker is
o
perating Coffee maker not plugged plugged in.
in.
P
rogramme feature No water in tank. Ensure tank is filled with
n
ot operating water.
Start time not set during The programme feature will
p
rogramming. not operate if a time is not
Incorrect time set or set.
wrong program selected.
ON/OFF button not Check that the timer
pressed to start program. symbol, program number
If no selection is made and the current time are
within 15 seconds the shown on the display
screen will revert back screen.
to the normal clock Refer to “Programme
function but ‘P1’ will still feature” section.
be shown on the display
screen.
Note: a program can
only be set when a
programme number is
shown on the display
and the symbol is
flashing.
Coffee not filtering No water in tank. Fill the tank with water.
through to carafe
Lid not closed down Ensure the lid is fully closed.
correctly. If the lid is not closed down
correctly the anti-drip valve
will not operate causing the
filter holder to overfill,
resulting in water spillage
from out of the holder area.
Limescale/mineral build up Descale your coffee maker.
on shower head and scale Refer to “descaling” section
filter in tank affecting under care and cleaning.
operation.
“CLEAN” shown on display
after 90 brewing cycles.
Display screen If the coffee maker is not in Press a button to switch the
dimmed the brewing cycle and coffee maker back on.
none of the buttons are
pressed the coffee maker
with automatically go into
the “Standby mode” to
help reduce energy
consumption.
Thermal Carafe Carafe cold. Pre-warm the carafe with
coffee not hot hot water prior to brewing
enough will keep the coffee hotter.
Thermal Carafe Lid release not pushed To pour coffee from the
coffee not pouring down. carafe, push the lid release
out from carafe lever down .
If none of the above solve the problem see “Service & Customer Care”.
troubleshooting guide
12


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